Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Archive folders not showing since upgrading to the latest Thunderbird

  • 2 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by bryans1

MrYossu
MrYossu
more options

I've been on v102 and decided to give the Supernova version a go.

Installed and restarted TB, but when I expand my Archives folder, instead of seeing all archived messages in a year folder, I only see for the last couple of years. See the attached image.

In the previous version, I could see many more folders, going back to 2005 in one case.

Looking in C:\Users\USERNAME\AppData\Roaming\Thunderbird\Profiles\PROLFILEID.default\Mail\pop3.live.com\Archives.sbd I can see all the files I expect, ie 2005, 2005.msf etc up to 2023 and 2023.msf, but the folders don't show up in TB.

Anyone any idea how I get these folders to show? Thanks

I've been on v102 and decided to give the Supernova version a go. Installed and restarted TB, but when I expand my Archives folder, instead of seeing all archived messages in a year folder, I only see for the last couple of years. See the attached image. In the previous version, I could see many more folders, going back to 2005 in one case. Looking in C:\Users\USERNAME\AppData\Roaming\Thunderbird\Profiles\PROLFILEID.default\Mail\pop3.live.com\Archives.sbd I can see all the files I expect, ie 2005, 2005.msf etc up to 2023 and 2023.msf, but the folders don't show up in TB. Anyone any idea how I get these folders to show? Thanks
Attached screenshots

All Replies (2)

MrYossu
MrYossu கேள்வியின் உரிமையாளர்
more options

Should have mentioned that I'm using unified folders if that makes any difference.

bryans1
bryans1
more options

My archive folders have all vanished from the menu. See screenshot image. I, too, am using unified folders.