This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I filter junk main to delete I WANT IT DELETED not put in trash

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 17 views
  • Last reply by david

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

All Replies (3)

The global settings allow that.

What "global setting"? I have check and the only settings in "account setting" or "setting" only moves to junk then to the trash. Everywhere I check I have selected "delete" but it either moves to "junk" or to "trash" which I then have to manually delete. When "filter" is created I again check "delete" but it only sends to first to trash then have to run filters again or delete each which another step to delete. Your would think with the constant updates from Mozilla this might be addressed.

settings>privacy&security under JUNK - and account settings>junk settings has a link to global settings.