Firefox freeze when i want to save a picture
When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.
What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?
What is the problem?
To save a picture now, I need to use Edge.
All Replies (6)
Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running? Let me boot to Win10 and check again.
No issues for me in Win10. see screenshot
This can be caused by shell extensions which appear as extra context menu items in File Explorer (eg 7-Zip). Try uninstalling any software that appears here or disable the shell extension if there is an option to do so.
It would also be interesting to see what your right click menu looks like. Can you post a pic showing the options you get?
Hi all. I did a deep cleaning of Firefox, removed all downloads, and used CCCleaner. So for now it seems like it works well. When i right click, and choose save picture, now a window in file manager opens, and i can save. So I guess my problem solved by doing a cleaning. Thank you guys for your replies.
Here it is, enclosed, right click mouse
