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Primary Password error

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  • Last reply by david

Eric Fahnoe
Eric Fahnoe
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I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password.

I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password. I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

All Replies (1)

david
david
  • Top 10 Contributor
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I assume she is using a different profile, in which case removing her primary password will not affect your account. Try this, as it's slightly different from what you posted: 

Go to tools>Developertools>error console 
- enter this text 

    openDialog("chrome://pippki/content/resetpassword.xhtml")  

- the Reset button should appear. All passwords for accounts will be deleted