This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting unused email account.

  • 7 பதிலளிப்புகள்
  • 29 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by mike.h28

Hi

How do I delete a no longer functioning email account from Thunderbird. When in Account Actions, Remove Account is greyed out?’

Hi How do I delete a no longer functioning email account from Thunderbird. When in Account Actions, Remove Account is greyed out?’

All Replies (7)

What is the account name? Are there any errors or warnings in Error Console (control+shift+J) after entering Account Manager?

The account name is mine. I had a website, but recently discontinued it. So the email address is now defunct. Where do I find the 'Error Console'?

I tried clicking 'control+shift+J' a little box appeared in the top right corner. And had 'GIF'?

The Default account cannot be removed (greyed out). Set another account as Default, in Account Actions, then remove the unwanted account.

Hi sfhowes

The default account isn't the account I'm trying to remove.

Are you by any chance trying to remove Local Folders, which might have been renamed? Local Folders can't be removed. If you select it in the left pane of Account Settings, it will show '... special account...' in the right pane.

hi sf

No I'm not.

I'll see if I can find some sort of screen capture on 11 and get back to you with it.

Cheers