This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Several accounts with one server, but only one of them cannot receive emails in Thunderbird 115.6.1 (32 bit)

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by sfhowes

jumblejim
jumblejim
more options

I have six email accounts, all through ATT/Yahoo/Prodigy's server. All of them can send emails. One of them suddenly stopped receiving emails five days ago. I'm using Thunderbird 115.6.1 (32 bit) in Windows 10 Home version 22H2.

I'm using POP3 for all accounts, inbound server inbound.att.net, port 995, default 995. Connection security SSL/TLS. The one account that stopped receiving emails is set up exactly like the other accounts which still receive email. I can receive that accounts emails on the server in a browser, and also in my iPhone and Macbook email programs. Only my PC described above does not receive emails.

Any ideas?

I have six email accounts, all through ATT/Yahoo/Prodigy's server. All of them can send emails. One of them suddenly stopped receiving emails five days ago. I'm using Thunderbird 115.6.1 (32 bit) in Windows 10 Home version 22H2. I'm using POP3 for all accounts, inbound server inbound.att.net, port 995, default 995. Connection security SSL/TLS. The one account that stopped receiving emails is set up exactly like the other accounts which still receive email. I can receive that accounts emails on the server in a browser, and also in my iPhone and Macbook email programs. Only my PC described above does not receive emails. Any ideas?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

An easy first step is to check for a corrupted message:

https://support.mozilla.org/en-US/questions/1158670