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Harmony Web Protection Privacy Policy

  • 1 பதிலளி
  • 12 இந்த பிரச்னைகள் உள்ளது
  • Last reply by KLewis727

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!). Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

No replies necessary now as the 'problem' has been resolved.

Just in case anyone else encounters the same or a similar problem, let me tell you the resolution. It 𝐢𝐬/𝐰𝐚𝐬 𝐧𝐨𝐭 a Firefox issue, it was a 'Zone Alarm' issue. Further investigation with Check Point (the 'hierarchy' of Zone Alarm) advised me of the following:

"Unfortunately, it looks like a corrupted install.

Please uninstall ZA and then boot your PC to safe mode with networking.

Once there, run our clean tool.

https://download.zonealarm.com/bin/free/support/dl_stg/ZangClean.exe

Go back to normal mode and then reinstall ZA."


That resolved the problem so I hope that may help someone in the future. 🤞👍

Read this answer in context 👍 2

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

No replies necessary now as the 'problem' has been resolved.

Just in case anyone else encounters the same or a similar problem, let me tell you the resolution. It 𝐢𝐬/𝐰𝐚𝐬 𝐧𝐨𝐭 a Firefox issue, it was a 'Zone Alarm' issue. Further investigation with Check Point (the 'hierarchy' of Zone Alarm) advised me of the following:

"Unfortunately, it looks like a corrupted install.

Please uninstall ZA and then boot your PC to safe mode with networking.

Once there, run our clean tool.

https://download.zonealarm.com/bin/free/support/dl_stg/ZangClean.exe

Go back to normal mode and then reinstall ZA."


That resolved the problem so I hope that may help someone in the future. 🤞👍

Helpful?

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