This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure connection failed

  • 7 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by cor-el

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message? I managed to load the same web page by using Chrome.

All Replies (7)

What security software are you running? Windows home or pro? Maybe this --> https://support.mozilla.org/en-US/questions/1444114

jonzn4SUSE மூலமாக திருத்தப்பட்டது

Helpful?

OS Name Microsoft Windows 10 Pro

Helpful?

Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

Helpful?

geoffrey.collinge said

OS Name Microsoft Windows 10 Pro

Try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Helpful?

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running?

Helpful?

thepillenwerfer said

Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

Debian... help this guy. https://support.mozilla.org/en-US/questions/1461330

Helpful?

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.