This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The page isn’t redirecting properly...

sag621
sag621
more options

I get this when I click through on an email from AliExpress... It's not the link as It works (Copy & Paste) in both Chrome & Edge.

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies.
I get this when I click through on an email from AliExpress... It's not the link as It works (Copy & Paste) in both Chrome & Edge. The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If this is a site you have visited frequently, you might have an accumulation of cookies that somehow conflict. Here's how you remove that site's cookies:

First, save any pending work. Then, while viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page (and, if needed, signing in again). Does that help?

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.