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Inbox won't load, only cycles

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Mapenzi

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Wayne Mery மூலமாக திருத்தப்பட்டது

All Replies (4)

screen shot of page when cycling

Helpful?

Hi,

Can you close that tab and select the tab with your inbox?

Rick

Helpful?

it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft

Helpful?

How big is the Inbox file in your comcast account folder? Go to your TB profile folder as described here https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird There go to Mail > mail.comcast.net > Inbox and look up its size in MB or GB. Delete the index file Inbox.msf and restart TB.

Helpful?

கேள்வி எழுப்பு

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