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If I try to send mac.com e-mail, I get a strange firefox screen with search history box?

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  • Last reply by cor-el

When I am signed in to my mac.com account, if I try to click on new message or to reply to a message, instead of getting the normal e-mail screem, I get a new Firefox screen, mostly blank, but with box for search bookmarks and history.

WHAT????????????????

When I am signed in to my mac.com account, if I try to click on new message or to reply to a message, instead of getting the normal e-mail screem, I get a new Firefox screen, mostly blank, but with box for search bookmarks and history. WHAT????????????????

All Replies (1)

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems