This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox installs on my macbook air but won't open - this is weird because it works fine on my macbook pro and imac

  • 3 பதிலளிப்புகள்
  • 40 இந்த பிரச்னைகள் உள்ளது
  • 21 views
  • Last reply by rbuurma

mikewebber
mikewebber
more options

I have an iMac, MacBook Pro and MacBook Air. Until recently Firefox worked fine on them all and was my default web browser. Suddenly and with no other indications, FF wouldn't load on my MacBook Air. The opening sequence commences but hangs up with a "loading" indication. I have tried uninstalling FF with CleanMyMac and reinstalling. All is fine until I attempt to open FF when again I get a hang up with the "loading" indication. FF is still working fine on my iMac and MacBook Pro. Weird or what!

I have an iMac, MacBook Pro and MacBook Air. Until recently Firefox worked fine on them all and was my default web browser. Suddenly and with no other indications, FF wouldn't load on my MacBook Air. The opening sequence commences but hangs up with a "loading" indication. I have tried uninstalling FF with CleanMyMac and reinstalling. All is fine until I attempt to open FF when again I get a hang up with the "loading" indication. FF is still working fine on my iMac and MacBook Pro. Weird or what!

All Replies (3)

leledesouza
leledesouza
more options

I have that problem too! Have anyone figure it out? Help!!

)
franverdi
franverdi
more options

So this is a problem that many people have, but there is no answer to it, in 10 months. Very bad service from Firefox. I think I will move to Google Chrome.

rbuurma
rbuurma
more options

This page gives easy instructions for fixing this problem in two minutes by changing your Firefox preferences: http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox#w_pdf-files-are-blank-and-cant-be-downloaded