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update failed, firefox will not open ,says another copy maybe running , shut down and same thing

  • 1 பதிலளி
  • 43 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message

software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message

All Replies (1)

See:

Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)