This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks are gone, I can not create new bookmarks, I cannot navigate using the back button

  • 2 பதிலளிப்புகள்
  • 31 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by roreru

I am running Mac OSX 10.5.8 and Firefox 3.6.13. Yesterday, after I had been on the internet multiple times, I opened Firefox and my Booksmarks toolbar and navigation toolbar were both empty. My booksmarks don't exist when I open the Organize Bookmarks window. My history is also gone. I cannot navigate using the backbutton. I restarted Firefox and there was no change; restarted my MacBook had no effect. I searched for similar problems and tried opening Tools > Add Ons> Extensions, but there is nothing on that screen, and the 'Find updates' button can not be clicked. It is not keeping me logged into pages that I have been previously logged into, but it does remember passwords. If there are other problems, I have not encountered them yet.

I am running Mac OSX 10.5.8 and Firefox 3.6.13. Yesterday, after I had been on the internet multiple times, I opened Firefox and my Booksmarks toolbar and navigation toolbar were both empty. My booksmarks don't exist when I open the Organize Bookmarks window. My history is also gone. I cannot navigate using the backbutton. I restarted Firefox and there was no change; restarted my MacBook had no effect. I searched for similar problems and tried opening Tools > Add Ons> Extensions, but there is nothing on that screen, and the 'Find updates' button can not be clicked. It is not keeping me logged into pages that I have been previously logged into, but it does remember passwords. If there are other problems, I have not encountered them yet.

All Replies (2)

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

I am running Windows 7 and update to Firefox 8, and my bookmarks are gone. What a mistake, this is really awful...!