This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Under the "help" tab in Firefox it says "Resume downloading Firefox 3.6.4 - but the download will NOT resume - it just states "waiting for update server"?

  • 1 பதிலளி
  • 49 இந்த பிரச்னைகள் உள்ளது
  • 36 views
  • Last reply by cor-el

tlchaffin
tlchaffin
more options

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)