This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When clicking on my desktop icon, I receive a pop=up tath says "could not install this item because of a failure in chrome registration; please contact author about the problem." I click tghrough it several times and firefox comes up; how can I fix?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by cor-el

When I click on the firefox icon on my desktop the indicated message appears in a pop-up. I click through it three times and the firefox screen comes up, but it is not normal. I also do not think that updates are being downloaded

When I click on the firefox icon on my desktop the indicated message appears in a pop-up. I click through it three times and the firefox screen comes up, but it is not normal. I also do not think that updates are being downloaded

All Replies (1)

Chrome Registration failures in Vista/Windows 7 can be a security measure to prevent programs from making changes to protected folders and registry keys.

The solution is to run the Firefox program once as Administrator (right-click: Run as Administrator) to get elevated permissions.