This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FIREFOX 4.0 CRASHES WHEN I SWAP TABS or JUST CRASHES ON ITS OWN

  • 7 பதிலளிப்புகள்
  • 11 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by figliulo

FIREFOX JUST CRASHES. YOU HAVE BEEN SENT SEVERAL CRASH REPORTS. IT HAPPENS SEVERAL TIMES A DAY. ITS ANNOYING.....

FIREFOX JUST CRASHES. YOU HAVE BEEN SENT SEVERAL CRASH REPORTS. IT HAPPENS SEVERAL TIMES A DAY. ITS ANNOYING.....

All Replies (7)

That stuck Caps Lock is annoying, too.

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Here is the latest of many reports. I thought these were being sent to you already


AdapterDeviceID: 2772 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1840914432 BuildID: 20110318052756 CrashTime: 1302108036 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300972507 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2772, AdapterDriverVersion: 6.14.10.4497 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 3438 StartupTime: 1302104642 SystemMemoryUsePercentage: 53 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://at.atwola.com/adiframe/3.0/5113.1/221794/0/-1/size=468x60;noperf=1;alias=93206303;kvugc=0;kvui=8c66742e4d6911dfa2223bd5fffb56d5;kvmn=93206303;target=_blank;aduho=300;grp=108021008;misc=108021008 Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 2772 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1743515648 BuildID: 20110318052756 CrashTime: 1302121906 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300972507 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2772, AdapterDriverVersion: 6.14.10.4497 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 2793 StartupTime: 1302119138 SystemMemoryUsePercentage: 57 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://cdn.at.atwola.com/_media/uac/tcode3.html#&tacref=http://mail.aol.com/33490-211/aol-1/en-us/mail/DisplayMessage.aspx?ws_popup=true Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 2772 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1878773760 BuildID: 20110318052756 CrashTime: 1302119113 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300972507 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2772, AdapterDriverVersion: 6.14.10.4497 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 940 StartupTime: 1302118187 SystemMemoryUsePercentage: 57 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.loveme.com/invar/services/women/women_hotlist_add.php?wid=110286&referer_referer=CLOSE_WINDOW Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 2772 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1884102656 BuildID: 20110318052756 CrashTime: 1302124000 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300972507 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2772, AdapterDriverVersion: 6.14.10.4497 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 2094 StartupTime: 1302121922 SystemMemoryUsePercentage: 53 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://at.atwola.com/adiframe/3.0/5113.1/221794/0/-1/size=468x60;noperf=1;alias=93206303;kvugc=0;kvui=8c66742e4d6911dfa2223bd5fffb56d5;kvmn=93206303;target=_blank;aduho=300;grp=123984568;misc=123984568 Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 2772 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1844760576 BuildID: 20110318052756 CrashTime: 1302185450 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1300972507 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2772, AdapterDriverVersion: 6.14.10.4497 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 61450 StartupTime: 1302182012 SystemMemoryUsePercentage: 48 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://cdn.at.atwola.com/_media/uac/tcode3.html#&tacref=http://mail.aol.com/33490-211/aol-1/en-us/mail/DisplayMessage.aspx?ws_popup=true Vendor: Mozilla Version: 4.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC677976-BAD7-4625-8A49-A23FB4F97916}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FB99188-E52D-4146-989D-A5D512B17799}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{92689867-6F8E-4243-8EF9-CD069DD691C2}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

OK. I have sent numerous reports. When I search with the ABOUT:CRASHES. I get 0 results. Apparently you dont know why. (which is quite apparent with MS products due to MS insecurities and faults). I had much more respect and hope from you. I guess you are joining their ranks. I could switch back to MS Exploder. I know that explodes so I am prepared for it. It doesnt crash nearly as much as this does now. Or maybe I can revert and wait for V5.......