This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open email. Get "Bad Request" prompt.

  • 1 பதிலளி
  • 9 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Installed Firefox 4 on iMac 27. Can connect to the web with no problem. When trying to access my email through yahoo, get "Bad Request" prompt and can't open.

Installed Firefox 4 on iMac 27. Can connect to the web with no problem. When trying to access my email through yahoo, get "Bad Request" prompt and can't open.

All Replies (1)

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"