This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded Firefox 4 and now I can't get rid of the disk image.

  • 1 பதிலளி
  • 20 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

I downloaded Firefox 4.0 on my Mac (Intel-based laptop) a week or so ago, followed the directions (moved the one image to the applications folder image), but now it won't let me get rid of the disk image. Trash won't let me empty it since Firefox is using it, and if I quit Firefox to do that , another one appears when I relaunch the program. Applications folder has Firefox 4.0 in it, but I can't make this annoying .dmg go away. What to do?

I downloaded Firefox 4.0 on my Mac (Intel-based laptop) a week or so ago, followed the directions (moved the one image to the applications folder image), but now it won't let me get rid of the disk image. Trash won't let me empty it since Firefox is using it, and if I quit Firefox to do that , another one appears when I relaunch the program. Applications folder has Firefox 4.0 in it, but I can't make this annoying .dmg go away. What to do?

All Replies (1)

Try to trash the current Firefox application and do a new installation.

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.