When I click the FireFox icon, nothing happens. It looks like it is starting to load but then doesn't. It appears the internet cache is not getting cleared. How do I clear this to get FireFox to execute?
When the above happens, I try to run CCleaner and it tells me I need to close FireFox before it will clean the files, but it is not running? It just shows internet cache file is there at 0kb.
When the above happens, I try to run CCleaner and it tells me I need to close FireFox before it will clean the files, but it is not running? It just shows internet cache file is there at 0kb.
All Replies (1)
More likely an extension and "AVG Safe Search" is a distinct possibility, but only if you are using AVG antivirus application from Grisoft.com
If you were on Firefox 4 or 5 then you can get into safe mode with the least amount of difficulty. but you're not
- Safe Mode - MozillaZine Knowledge Base
http://kb.mozillazine.org/Safe_Mode - Problematic extensions - MozillaZine Knowledge Base
http://kb.mozillazine.org/Problematic_extensions
and if you can run okay in Safe Mode then you pretty much know the problem is an extension. Clearing cache using Firefox Tools > Options > Advanced > Network > Clear Now