This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just switched computers and verified my profile, but my settings and bookmarks are missing. I am running 5.0.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by the-edmeister

I switched my files from my old XP laptop to a new Windows 7 laptop. I verified the profile and it is selecting the same profile as my old computer, but I still do not have any bookmarks, settings, etc. What am I doing wrong?

I switched my files from my old XP laptop to a new Windows 7 laptop. I verified the profile and it is selecting the same profile as my old computer, but I still do not have any bookmarks, settings, etc. What am I doing wrong?

All Replies (1)

What do you mean by "I verified the profile and it is selecting the same profile as my old computer"?

Have you seen this?
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile