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incomplete print preview from certain websites

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  • Last reply by jscher2000 - Support Volunteer

When printing from websites, the print preview is only a few lines of text with the title cut off, and a blue line in the margins. This does not happen with all websites, but is consistent with the site on which it occurs.

When printing from websites, the print preview is only a few lines of text with the title cut off, and a blue line in the margins. This does not happen with all websites, but is consistent with the site on which it occurs.

All Replies (5)

If you switch from portrait to landscape or change the Scale setting, does the page redraw with more of the content?

Is it a site whose URL you can post (i.e., no logon required to get to the page, family friendly, etc.)?

Changing to Landscape did not alter the amount of text displayed. Please advise on how to change the scale. The site does require a log on. Thanks.

The Scale is a percentage (or Shrink to fit) that appears on the toolbar in Print Preview.

Thanks for your efforts. I changed scale and portrait/landscape without success. It is interesting that the login page will print completely, but after logging in none of the content will print more than 4-5 lines. I contacted the website and they said they were able to access the site using my information and it printed well for them. The printer has been disabled and restarted twice without changing the results (the websites suggestion). I used another computer, server, and printer at home and had the same problem.

Sometimes it helps to zap Firefox's stored settings for your printer. That's covered in the "reset" section of this article:

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Other parts might help, too.