This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

won't run on my computer

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Ibai

vimi5@yahoo.com
vimi5@yahoo.com
more options

The link downloaded Firefox 5 which shows a circle with a slash on my computer so it won't install. Will this be updated on the version I am running? v3.6.18 I am trying to sync with my iPhone. Thx

The link downloaded Firefox 5 which shows a circle with a slash on my computer so it won't install. Will this be updated on the version I am running? v3.6.18 I am trying to sync with my iPhone. Thx

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi!

It seems that you have a Power PC Mac and Firefox 5 it's not compatible with it. You can stay in Firefox 3.6 and still use Sync thanks to the Firefox Sync add-on. You can find it here: Sync Add-On.

Let me know if it works.