We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 5.0 told me it won't work with my security software Webroot;therefore, I can't upgrade.

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by James

gdrouant
gdrouant
more options

Before upgrading to Firefox 5.0 I checked the information on the Firefox website and it said that Firefox 5.0 was not compatible with Webroot Security Software. Since I am running Webroot I won't upgrade. When will you have a version of Firefox that is compatible with Webroot?

Thanks. G Drouant

Before upgrading to Firefox 5.0 I checked the information on the Firefox website and it said that Firefox 5.0 was not compatible with Webroot Security Software. Since I am running Webroot I won't upgrade. When will you have a version of Firefox that is compatible with Webroot? Thanks. G Drouant

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this answer from last month.
https://support.mozilla.com/en-US/questions/837480#answer-203086

Webroot needs to fix there toolbar add-on for Firefox 5.0.

James
James
  • Top 25 Contributor
  • Moderator
more options

It is the extensions that needs to be updated not Firefox needing to be updated for the thousand various extensions.