This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync XML error

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by LeoC4

LeoC4
LeoC4
more options

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^

I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^ I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

Read this answer in context 👍 0

All Replies (2)

Ibai
Ibai
  • Administrator
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

LeoC4
LeoC4 கேள்வியின் உரிமையாளர்
more options

Thanks...I forgot that Firefox Sync was already included. Problem solved.