This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

download step 2 says drag icon to folder when prompted, never got icon or prompt

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

All Replies (1)