This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is just... Blank

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by BabyCakes13

I got the new Firefox not that long ago, on friday afternoon it was working fine and then friday evening/night it stopped working. I tried it in safe-mode and that didn't do anything either. When I get on Firefox, everything is just blank.

I've also tried disabling any add-ons or plugins. Both running safe-mode and in normal Firefox, and that didn't do anything either.

I've never had any problems with Firefox.

I got the new Firefox not that long ago, on friday afternoon it was working fine and then friday evening/night it stopped working. I tried it in safe-mode and that didn't do anything either. When I get on Firefox, everything is just blank. I've also tried disabling any add-ons or plugins. Both running safe-mode and in normal Firefox, and that didn't do anything either. I've never had any problems with Firefox.

BabyCakes13 மூலமாக திருத்தப்பட்டது

All Replies (3)

Nobody can help me?

BabyCakes13 மூலமாக திருத்தப்பட்டது

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Well I'm not sure why, but clearing my cookies and cache got it working again. Which doesn't make any sense to me because I had already tried that haha. But it's working again, so thank you for your help!