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I cannot save files by right clicking on them and then save as. I've tried everything suggested online and even uninstalled completely and reinstalled but I still have the same problem. Can you help?

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  • Last reply by cor-el

I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

All Replies (2)

Which browser of Firefox are you using?

See:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"