Firefox crashes
running windows xp,
upgraded to latest version of firefox - crashes instantly,
crashes instantly when launching in safe mode (holding shift key at start)
uninstalled and reinstalled - crashes instantly,
created new profile - crashes instantly,
looking for link to previous version
I'm not trying to be cryptic with the troubleshooting shorthand here; I'm just trying to be concise with the facts.
twilhelm மூலமாக திருத்தப்பட்டது
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
See:
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
- https://support.mozilla.com/kb/Mozilla+Crash+Reporter
- https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
All Replies (1)
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
See:
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See: