This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox 8 Menu button doesn't work and neither does the right click in the firefox window

  • 5 பதிலளிப்புகள்
  • 22 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by ishilpatel

It seems that all the drop down buttons in the browser, including the bookmarks dropdown menu in the toolbar and the main menu button (firefox button), no longer work. This happened after i upgraded to firefox 8. I've tried uninstalling and reinstalling several times while also deleting user preferences and stuff but that doesnt work. But everything seems to work in safe mode properly. So i disabled all my addons in the normal mode but it still doesn't solve the problem. My right-click doesnt work anywhere in the browser window either. And also, although the menus are not showing, it seems that they are still there because if i click in the area that a button would be in the function activates, this is how i was able to disable the addons.

It seems that all the drop down buttons in the browser, including the bookmarks dropdown menu in the toolbar and the main menu button (firefox button), no longer work. This happened after i upgraded to firefox 8. I've tried uninstalling and reinstalling several times while also deleting user preferences and stuff but that doesnt work. But everything seems to work in safe mode properly. So i disabled all my addons in the normal mode but it still doesn't solve the problem. My right-click doesnt work anywhere in the browser window either. And also, although the menus are not showing, it seems that they are still there because if i click in the area that a button would be in the function activates, this is how i was able to disable the addons.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Read this answer in context 👍 4

All Replies (5)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Already said that everything works fine in safe-mode. I disabled all addons in regular mode but the menu button and right click still do not show. And my theme has always been default.

Perhaps, it's a multi-monitor setup issue. I noticed that the problem happens on my right monitor, but it doesn't happen on my left monitor! I have an nvidia card.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

"cor-el" you're solution of turning off hardware acceleration worked I overlooked it the first time you said it, doesn't seem to impact the browser in any other way other than fixing my issue.