This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

version 5.0.1 - accidentally chose to remember a digital certificate, now need to "unselect" that option, but don't know how

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by nraff

Using version 5.0.1 to access Bank of America web-based cash reporting. Have 2 different certificates for 2 different accounts. Accidentally left the box to always use this certificate selected, now I can't access the other bank account because I can't switch between the certificates.

Using version 5.0.1 to access Bank of America web-based cash reporting. Have 2 different certificates for 2 different accounts. Accidentally left the box to always use this certificate selected, now I can't access the other bank account because I can't switch between the certificates.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Look here:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers
Read this answer in context 👍 0

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Look here:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers

I appreciate the replies - have discovered that if i go to the certificate needed for the site, double click on it, then lunch the site, it seems to resolve the error. However, it would be nice if the pop-up box containing the certificates available to use would come back up, without the option to always use this certificate for this site option unchecked.

Oh - and unfortunately, the bank's site will not work with any Firefox versions above 5.0.1, so upgrades are out of the question.