This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I use Kapresky Internet Security 2011 and I accidentally downloaded your latest update. This cancelled out Kapersky. When will I get fix so it works again??

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Swarnava Sengupta

rotcorp
rotcorp
more options

Somewhere I hit the download button for the update and when I did, Kaspersky doesn't work when using Firefox/Mozilla. How can I get it back working. Kaspersky has been the best anti-virus, etc., system I have ever had. Thanx

Somewhere I hit the download button for the update and when I did, Kaspersky doesn't work when using Firefox/Mozilla. How can I get it back working. Kaspersky has been the best anti-virus, etc., system I have ever had. Thanx

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your Kaspersky from 2011 to 2012. Upgrade is free during license period. It means you can activate Kaspersky with same key. Upgrading tips, instruction are can be found here

Patch h for Kaspersky 2012 is currently in beta testing progress and it will be release asap by Kaspersky lab Via database update..you can follow progress here

which will eliminate Firefox 9 and 10 compatibility issue upgrade your browser to Firefox 10