This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my email comes as attachments now instead of just html

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by jgood

I was using firefox 9.0 than all of a sudden my email comes as attachments and not html. I use windows live email. I wiped out firefox, got firefox 10.0 and still having the same problem.

I was using firefox 9.0 than all of a sudden my email comes as attachments and not html. I use windows live email. I wiped out firefox, got firefox 10.0 and still having the same problem.

All Replies (2)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Hello, did what you said but no luck. Still get messages sent in txt or html attachments. Should be able to see a message in html in my panel if that helps you. Also shut down and restarted the computer, no luck. In my email windows live I even tried to click on view email as html but that is disabled.