This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop one website's Email to me from going to Junk Email instead of my inbox?

  • 3 பதிலளிப்புகள்
  • 15 இந்த பிரச்னைகள் உள்ளது
  • 13 views
  • Last reply by alan_r

When this website - TREASURY.DIRECT@pbd.treas.gov - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

When this website - TREASURY.DIRECT@pbd.treas.gov - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

Read this answer in context 👍 1

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

Thanks, Verdi, for your prompt reply to my question regarding messages on Outlook going to Junk Mail. I am looking into this with your information about Microsoft, and hope this will eventually solve my problem!

Putting the sender in your list of contacts is where I would start. This may help.