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HP photosmart c4780 lost connectivity to laptop after update

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  • Last reply by Vivek

I have lost connection to HP c4780 printer. It seems to have happened after updating firefox. Connecting laptop directly by usb to printer works.

I have lost connection to HP c4780 printer. It seems to have happened after updating firefox. Connecting laptop directly by usb to printer works.

All Replies (1)

Hi,

If the installed Firefox is from a legitimate source and if the OS is secure, you can be fairly confident that Firefox wouldn't and cannot change OS network settings and hardware settings. Please also see this regarding a similar issue.