This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by andrewjshields

andrewjshields
andrewjshields
more options

I tried all the things to troubleshoot my crashing Firefox, and it crashes before any of them work.

I tried all the things to troubleshoot my crashing Firefox, and it crashes before any of them work.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What you posted is the time that the crash occurred: 1333565708: Thu, 05 Apr 2012 01:34:59 GMT

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

andrewjshields
andrewjshields கேள்வியின் உரிமையாளர்
more options

Sorry, I apparently opened the wrong text file for the crash report. Here's the full crash ID:

Crash ID: bp-0a7a3323-937e-4d6c-8b4e-bfd242100309