This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Swarnava Sengupta

crashes immediately upon restarting it, in safe mode and regular mode.

at the time of the original crash, i was sending an email through gmail with a pdf attachment. i had lots of tabs open (about twenty), although in restarting several times, those addresses have been lost and when it crashes in trying to start a new session, all it's trying to open is my gmail account (homepage). my gmail account is not compromised; i've accessed it through safari since the crashing started.

i've also reinstalled the latest version of firefox from the website, just to be sure it's not an update problem.

i have many more crash IDs from the last ~30 minutes; i've just pasted in the latest one.

crashes immediately upon restarting it, in safe mode and regular mode. at the time of the original crash, i was sending an email through gmail with a pdf attachment. i had lots of tabs open (about twenty), although in restarting several times, those addresses have been lost and when it crashes in trying to start a new session, all it's trying to open is my gmail account (homepage). my gmail account is not compromised; i've accessed it through safari since the crashing started. i've also reinstalled the latest version of firefox from the website, just to be sure it's not an update problem. i have many more crash IDs from the last ~30 minutes; i've just pasted in the latest one.

All Replies (1)

your crashreport says that you are using Firefox 11, can you do an upgrade to Firefox 12 and check?