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firefox sync will not allow me to use existing account, button does nothing

  • 4 பதிலளிப்புகள்
  • 27 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by HelloWorld

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ?

Do you have any suggestions ?

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ? Do you have any suggestions ?

All Replies (4)

Just uninstall your firefox completely by looking here : Uninstall Firefox

Then, download the latest version and install it and see if it works because I think directly upgrading from 3 to 12 may be a problem.

Himanshu Garg மூலமாக திருத்தப்பட்டது

Too much trouble right now, can't afford the time to reinstall all the addon's again. maybe on the next upgrade. Thanx

See these posts for backup of all your firefox data : https://addons.mozilla.org/en-US/firefox/collections/chuck_baker/backups/

http://www.tucows.com/article/1610

Note : Please mark the problem as "Solved" if any reply helped you out.

No, that's not the reason. I'm having the same problem on one machine that runs 12.0 and has always been upgraded with each version.