This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After a while, things start to load in basic HTML only and it's only after I've been using it error free for a while. How can I fix this?

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by ashleyrhys

I never had this problem with Windows 7 on my other laptop but in this on Windows 8, after a while, websites stop to load properly. It loads in only basic HTML. It happens in Chrome as well which I used for a while and I can't figure out what's wrong.It's normal sites too like Facebook, Twitter, IMDb and so on. I have no clue why or what is causing it. I removed all add-ons thinking it was a bug with AdBlocker Plus and No Script but it's not them. Cleared cache, history, cookies and all that but still the same. Another odd thing is that they work for a while but then stops loading randomly. Any reason?

I never had this problem with Windows 7 on my other laptop but in this on Windows 8, after a while, websites stop to load properly. It loads in only basic HTML. It happens in Chrome as well which I used for a while and I can't figure out what's wrong.It's normal sites too like Facebook, Twitter, IMDb and so on. I have no clue why or what is causing it. I removed all add-ons thinking it was a bug with AdBlocker Plus and No Script but it's not them. Cleared cache, history, cookies and all that but still the same. Another odd thing is that they work for a while but then stops loading randomly. Any reason?

All Replies (3)

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

You can try to reset (power off/on) the router.

Hey, thanks for the reply.

I think what you said worked because this is on two different networks it has happened. The problem with Windows 8 is that with the Windows Firewall on it only allows the Windows 8 apps and nothing on the desktop through the Firewall. By manually adding them I think it should fix the problem. Thanks for this. :)

Oh actually the problem is still coming back. Windows 8 is such a pain.