This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since I installed Mcafee Cox internet securityI cannot get firefox to open. When I try to remove it and redownload it windows says I need to close firefox

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by ideato

fireguy7542
fireguy7542
more options

i have restarted computer and then I can uninstall firefox. when I reinstall it I can open it a few times but then it will not open. I have tried to turn off firewall and reinstall firefox and that did not help. I turn fiewall off and firefox will still not open

i have restarted computer and then I can uninstall firefox. when I reinstall it I can open it a few times but then it will not open. I have tried to turn off firewall and reinstall firefox and that did not help. I turn fiewall off and firefox will still not open

All Replies (1)

ideato
ideato
more options

Hello fireguy7542, you mean the Mcafee Cox firewall (inside the suite), check also if you can make exception in antivirus, otherwise try to disable the suite to see if the firefox works.

see if the next links helps :

http://ww2.cox.com/support/print_media/internet/interface/security/Cox_Security_Suite_User_Guide_2008.pdf

http://media.cox.com/support/print_media/internet/interface/security/Cox_Security_Suite_Plus_User_Guide_2008.pdf


thank you