This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have Flash v 11,5,502,146 installed. I tried to play a vid in Auora but got message 'switch to a browser that provides native H.264 support or install Flash'

  • 1 பதிலளி
  • 9 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by philipp

Toddie
Toddie
more options

The video plays fine in IE but won't play in Aurora. YouTube videos are fine.

The video plays fine in IE but won't play in Aurora. YouTube videos are fine.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello Toddie, you could try enabling h.264 support in aurora to make the video run without flash: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.enabled. double-click it and change its value to true & restart firefox afterwards.