This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube videos freeze, audio keeps playing. As long as I keep moving my cursor, it play ok. What's wrong?

  • 2 பதிலளிப்புகள்
  • 29 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by vearlbible

This seems to happen on all Youtube video's I play. I don't know about other videos because I seldom view any others. When the video freeze happens the download bar is always ahead of the play bar so I don't think download is the problem. However, when the freeze happens, the download bar stops moving. When the play bar catches up to the download bar, the audio stops also. If I move my cursor, the video and audio start playing again. As long as I keep my cursor moving, the video plays fine. I am using Firefox 18.0.1. Computer is an HP dv6-1350us with dual processors. OS is Windows 7. I also use Chrome at times and the freeze doesn't happen on Chrome.

This seems to happen on all Youtube video's I play. I don't know about other videos because I seldom view any others. When the video freeze happens the download bar is always ahead of the play bar so I don't think download is the problem. However, when the freeze happens, the download bar stops moving. When the play bar catches up to the download bar, the audio stops also. If I move my cursor, the video and audio start playing again. As long as I keep my cursor moving, the video plays fine. I am using Firefox 18.0.1. Computer is an HP dv6-1350us with dual processors. OS is Windows 7. I also use Chrome at times and the freeze doesn't happen on Chrome.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello vearlbible, maybe it's an issue with the protected mode in the flash plugin - please go trough the troubleshooting steps provided in the following help document by adobe: http://forums.adobe.com/thread/1018071

or as an alternative you could try downgrading to flash 10.3 (which is still supported) & see if this solves the issue.

Read this answer in context 👍 4

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello vearlbible, maybe it's an issue with the protected mode in the flash plugin - please go trough the troubleshooting steps provided in the following help document by adobe: http://forums.adobe.com/thread/1018071

or as an alternative you could try downgrading to flash 10.3 (which is still supported) & see if this solves the issue.

Deleting Flash Player 11.3 and replacing it with 10.3 solved the problem. thanks to all!

vearlbible மூலமாக திருத்தப்பட்டது