This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have firefox but cannot get into it for last 2 weeks. It says free download manager is not properly working

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by user633449

I already have firefox but for the last 2 weeks I have not been able to get into it. I get an errorsaying free download manager is not properly working please reinstall free download manager but i cant do anything. I have tried to uninstall firefox so I could reinstall it but it wont let me uninstall it either.

I already have firefox but for the last 2 weeks I have not been able to get into it. I get an errorsaying free download manager is not properly working please reinstall free download manager but i cant do anything. I have tried to uninstall firefox so I could reinstall it but it wont let me uninstall it either.

All Replies (1)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!