Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have used crtl - on my godaddy workspace email acct and the ctrl+ will not enlarge yet it works fine on IE=HELP!

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

I had to do a webinar and members could not see the email content I was showing them so I use ctrl- to reduce the size of the font and screen so they could see it better, which worked fine. When I completed the webinar I used ctrl+ to enlarge to the size I normally use and it wouldn't work, so I tried the ctrl- again and that worked but the ctrl+ will not work to enlarge so the font size is so small you can't even see what it says! I logged into my Godaddy workspace email acct via IE and everything works fine using ctrl - or + so I think the problem lies with Firefox? Do you have any solutions for me? Gary

I had to do a webinar and members could not see the email content I was showing them so I use ctrl- to reduce the size of the font and screen so they could see it better, which worked fine. When I completed the webinar I used ctrl+ to enlarge to the size I normally use and it wouldn't work, so I tried the ctrl- again and that worked but the ctrl+ will not work to enlarge so the font size is so small you can't even see what it says! I logged into my Godaddy workspace email acct via IE and everything works fine using ctrl - or + so I think the problem lies with Firefox? Do you have any solutions for me? Gary

All Replies (1)

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

You can rename the content-prefs.sqlite file to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom for all websites.