We are not able to print footer of a pdf scenerion is we are opening pdf in mozilla and printing from there only.
In our website we are opening pdf in browser and from there if we are printing pdf then no footer is appearing it works fine in ie and chrome.
All Replies (3)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.
You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".
You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.
You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.
See also:
Most printers have an unprintable area near the edge of the page, and it's possible that Firefox is not printing the footer because it falls into that area. Adobe Reader has a feature that will shrink the page to fit within the printable area, but I do not think Firefox's PDF Viewer has that feature at this time.