This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Extensions stop working if Firefox was closed forcibly

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by iamjayakumars

dmitry7777
dmitry7777
more options

If Firefox was stopped forcibly for a few times then add-ons disappear from Firefox menu and stop working. But if I try to disable and re-enable add-on this issue no longer reproducable.

How to reproduce: 1. Open Firefox 2. Go to Settings->Apps->Firefox 3. Force stop Firefox 4. Repeat steps 1 - 3 5. After these steps add-ons disappear from Firefox menu.

Any other way to fix this or prevent this from happening?

If Firefox was stopped forcibly for a few times then add-ons disappear from Firefox menu and stop working. But if I try to disable and re-enable add-on this issue no longer reproducable. How to reproduce: 1. Open Firefox 2. Go to Settings->Apps->Firefox 3. Force stop Firefox 4. Repeat steps 1 - 3 5. After these steps add-ons disappear from Firefox menu. Any other way to fix this or prevent this from happening?

All Replies (1)

iamjayakumars
iamjayakumars
more options

Restart your mobile and give a try..