This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever I open a new tab, it is forwarded to a different page. I cannot reach the selector and want it as the basic new tab page

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by cor-el

When I open a new tab, the top sites page loads, but immediately goes to a different site. How can I prevent this and keep it to the top site page. I cannot use the on/off selector as I'm forwarded to a different site.

When I open a new tab, the top sites page loads, but immediately goes to a different site. How can I prevent this and keep it to the top site page. I cannot use the on/off selector as I'm forwarded to a different site.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Read this answer in context 👍 1

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: