This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 24.0 stopped openning download dialogue box when downloading a file or openning attachment from mail. It used to work just fine. Just noticed that it stopped

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

FF 24.0 on MacOSX 10.8.4 stopped openning download dialogue box when downloading a file or openning attachment from mail. It used to work just fine. Just noticed that it stopped

FF 24.0 on MacOSX 10.8.4 stopped openning download dialogue box when downloading a file or openning attachment from mail. It used to work just fine. Just noticed that it stopped

All Replies (2)

FF opens new window though. But no dialogue box to allow the options to download or use a default app to open the downloaded object.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.