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Can't re-install download helper

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by jscher2000 - Support Volunteer

dtemple
dtemple
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Video download helper was uninstalled while my computer was being worked on. I re-installed it but now I don't have the download helper icon that you put on the toolbar. It is not on my toolbar nor in the toolbars option folder.

How can I get the download icon to put on my toolbar so that it will work?

Thanks, Diane

Video download helper was uninstalled while my computer was being worked on. I re-installed it but now I don't have the download helper icon that you put on the toolbar. It is not on my toolbar nor in the toolbars option folder. How can I get the download icon to put on my toolbar so that it will work? Thanks, Diane

All Replies (2)

kobe
kobe
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Does deleting the localstore.rdf file (when firefox is closed help) in the profile folder help.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I think in some other threads it was discovered that some extensions interfere with other extensions adding their icons to the toolbar. If you have other extensions which are not essential and you could live without them for 24 hours, try disabling them here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any difference?