This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profile bug? "unresponsive plugin" Shockwave (/questions/970014)

  • 2 பதிலளிப்புகள்
  • 12 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by cor-el

I keep getting that pesky popup box that says, Warning: Unresponsive Plugin; Shockwave Flash may be busy, or it may have stopped responding...etc., which is getting increasingly annoying. I also get the popup box that says, Warning: Unresponsive Script...etc., on a regular basis. My PC usually becomes somewhat unresponsive right before either of these popup boxes appear. If someone could give me some advice on how to get rid of these popups, I would appreciate it very much! Thanks!

I keep getting that pesky popup box that says, Warning: Unresponsive Plugin; Shockwave Flash may be busy, or it may have stopped responding...etc., which is getting increasingly annoying. I also get the popup box that says, Warning: Unresponsive Script...etc., on a regular basis. My PC usually becomes somewhat unresponsive right before either of these popup boxes appear. If someone could give me some advice on how to get rid of these popups, I would appreciate it very much! Thanks!

SwedishChick மூலமாக திருத்தப்பட்டது

All Replies (2)

Hi,

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other Flash applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Hope this helps!

Curtis

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.